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Cancellation Policy

Cancellation Policy

    Last updated 19 Oct 2022
    Cancellation Policy
    • Lab tests where lab visit has been opted by the customers, Customers are free to cancel the booking before the start/preparation of lab tests. A full refund shall be admissible in cases where payment has been made to Access Home Lab Solutions directly.
    • In cases where only partial tests from the booking have been done, a refund shall be admissible to such an extent.
    • Lab tests/ health packages where home visit has been opted by the customers, Customers are free to cancel the tests prior to the start of the visit, a full refund shall be provided. However, if a customer chooses to cancel the test after the arrival of a technician at the site, then Rs 100/- shall be levied / deducted as visit charges.
    • In all other cases, refund policies of our lab partner shall be applicable.
    • For Cancellations please contact us via contact us link. You can also call us at 9288008801 or email us at info@accesslabz.com.

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